Enabling the core business of building owners should be the objective of every FM and Service provision firm. Everything that Corporate Services Functions and The FM market needs to focus on value add not the mindless price squeeze of the last 10 years.
It is about Business Support Services; taking outsourcing back to its roots of doing things better than the in-house team whilst allowing them to focus on their professions and core business. The core business is enabled by an estate that delivers its occupants’ needs. Almost every business will be enhanced by providing better environments to the teams that work in these buildings.
FM needs to operate buildings rather than maintain them and create FM5.0.
To access the full paper – What owners really need and FM should sell